Museum of Latin American Art in Long Beach: MOLAA Collection – Official Customer Support Customer Care Number | Toll Free Number

The Museum of Latin American Art in Long Beach, commonly known as MOLAA, stands as the only museum in the United States exclusively dedicated to modern and contemporary Latin American art. Founded in 1996 and opened to the public in 1997, MOLAA has grown from a visionary concept into a globally recognized cultural institution. Its mission is to expand the understanding and appreciation of Latin American art through dynamic exhibitions, educational programs, community outreach, and public engagement. While MOLAA is not a commercial enterprise and does not offer customer support services in the traditional sense—such as helplines for product returns or technical assistance—it does provide robust visitor services, educational support, membership inquiries, and exhibition information through its official channels. This article clarifies common misconceptions, provides accurate contact details for MOLAA’s visitor and administrative offices, and explores the museum’s cultural significance, global reach, and public resources. Please note: MOLAA does not have a “customer support number” for consumer complaints or billing issues, as it is a nonprofit art museum. All inquiries are handled through its dedicated visitor services, education, and development departments.

Why Museum of Latin American Art in Long Beach: MOLAA Collection – Official Customer Support is Unique

MOLAA’s uniqueness lies not in call centers or customer service hotlines, but in its unwavering commitment to amplifying underrepresented voices in the global art world. Unlike mainstream museums that often focus on European or North American artists, MOLAA centers Latin American creativity—from pre-Columbian influences to cutting-edge digital installations by contemporary artists from 20 countries. Its collection includes over 5,000 works by iconic figures such as Frida Kahlo, Diego Rivera, Wifredo Lam, Rufino Tamayo, and emerging talents from Cuba, Brazil, Mexico, Colombia, and beyond.

The museum’s architecture itself is a statement: a striking, modernist building designed by renowned architect David Hertz, featuring expansive glass walls that blur the boundary between indoor art and the outdoor landscape of Long Beach’s downtown. This openness reflects MOLAA’s philosophy: art should be accessible, inclusive, and integrated into daily life.

What sets MOLAA apart from other cultural institutions is its community-centered programming. It offers bilingual (English/Spanish) guided tours, free admission days for local residents, school partnerships with over 100 public schools, artist residencies, film screenings, live music, and family workshops. Its “MOLAA en la Comunidad” initiative brings art directly to underserved neighborhoods through pop-up exhibitions and mobile classrooms.

Additionally, MOLAA is the only museum in the U.S. to hold a permanent collection focused solely on modern and contemporary Latin American art. Other institutions may feature Latin American works as part of broader global collections, but MOLAA curates them as the central narrative. This singular focus has earned it recognition from the American Alliance of Museums and the Getty Foundation.

There is no “customer support” in the retail sense—only passionate, knowledgeable staff ready to assist visitors, educators, researchers, and donors with inquiries about exhibitions, tickets, group visits, volunteering, or donations. This distinction is critical: MOLAA is not selling a product; it is cultivating cultural dialogue.

Museum of Latin American Art in Long Beach: MOLAA Collection – Official Customer Support Toll-Free and Helpline Numbers

As a nonprofit arts organization, the Museum of Latin American Art (MOLAA) does not maintain a “customer support toll-free number” for billing, returns, or technical support. Such terminology is commonly misapplied to museums by third-party websites or search engine ads attempting to monetize confusion. MOLAA’s official contact methods are transparent, direct, and designed for visitor and institutional engagement.

Below are MOLAA’s official, verified contact details:

Main Museum Phone (Visitor Services)

(562) 439-2119

Admissions & Group Tours

(562) 439-2119, ext. 103

Education Department (School Programs & Workshops)

(562) 439-2119, ext. 106

Membership & Donor Inquiries

(562) 439-2119, ext. 108

General Inquiries & Press Requests

info@molaa.org

Mailing Address

Museum of Latin American Art
628 Alamitos Avenue
Long Beach, CA 90802
United States

For urgent matters outside regular business hours, visitors are encouraged to email info@molaa.org. Responses are typically provided within 24–48 hours. MOLAA’s phone lines are staffed Monday through Sunday during museum hours (11:00 AM – 5:00 PM, with extended hours on Fridays until 8:00 PM). There is no 24/7 automated hotline, nor is there a toll-free number (e.g., 1-800) because MOLAA operates as a local institution serving primarily Southern California.

Be cautious of third-party websites or phone directories that list “MOLAA customer service numbers” with 1-800 prefixes. These are often scams, lead generation farms, or unrelated businesses attempting to profit from search engine confusion. Always verify contact information through MOLAA’s official website: www.molaa.org.

How to Reach Museum of Latin American Art in Long Beach: MOLAA Collection – Official Customer Support Support

Reaching MOLAA’s team is straightforward and designed for accessibility. Whether you are a student planning a field trip, a researcher seeking archival access, a donor interested in supporting exhibitions, or a tourist planning your visit, MOLAA offers multiple channels to ensure your needs are met.

1. By Phone

Call (562) 439-2119 during museum hours (11:00 AM – 5:00 PM daily, 11:00 AM – 8:00 PM on Fridays). The main line connects you to a receptionist who can direct your inquiry to the appropriate department: admissions, education, membership, or curatorial. For group tours of 10 or more, please call at least one week in advance to schedule.

2. By Email

For non-urgent inquiries, general questions, press requests, or educational collaboration proposals, email info@molaa.org. This inbox is monitored daily by MOLAA’s communications team. For education-related questions, use education@molaa.org. For membership and donation inquiries, use membership@molaa.org.

3. In Person

Visit MOLAA at 628 Alamitos Avenue, Long Beach, CA 90802. The museum’s lobby includes a visitor services desk with staff available to answer questions, provide maps, assist with ticket purchases, and offer recommendations based on your interests. Wheelchair-accessible entrances and ADA-compliant facilities are available.

4. Online Forms

MOLAA’s website features a dedicated “Contact Us” page with dropdown menus to select your inquiry type: General, Education, Membership, Press, Volunteer, or Sponsorship. Submitting a form ensures your message is routed to the correct department and tracked for follow-up.

5. Social Media

MOLAA maintains active, responsive profiles on Instagram (@molaa), Facebook (Museum of Latin American Art), and Twitter/X (@MOLAA). While not a substitute for direct phone or email support, these platforms are ideal for quick questions about current exhibitions, event cancellations, or parking information. Responses are typically provided within hours during business days.

6. Mail

For formal correspondence, donor letters, or archival research requests, send written materials to the museum’s physical address. Include your name, contact information, and a clear description of your request. MOLAA’s administrative office processes mail Monday through Friday.

Remember: MOLAA does not offer live chat support, AI bots, or automated phone systems. All interactions are handled by real people committed to cultural education. This personal touch is part of what makes MOLAA’s visitor experience so memorable.

Worldwide Helpline Directory

Since MOLAA is a U.S.-based nonprofit museum located in Long Beach, California, it does not maintain international helplines or global call centers. Unlike multinational corporations or airlines, MOLAA’s operations are localized to serve its community and visitors traveling to Southern California.

However, for international visitors seeking information about MOLAA, the following resources are available:

For Visitors from Mexico

Many Mexican tourists visit MOLAA due to its proximity to the U.S.-Mexico border. Spanish-speaking staff are available on-site and via phone. For assistance in Spanish, call (562) 439-2119 and request a Spanish-speaking representative. No separate Mexican helpline exists.

For Visitors from Canada

Canadian visitors can reach MOLAA using the same U.S. number: (562) 439-2119. International calling rates apply. Alternatively, email info@molaa.org for detailed travel tips, parking information, and exhibition schedules.

For Visitors from Europe, Asia, Australia, and South America

International travelers are encouraged to:

• Visit www.molaa.org for virtual tours, exhibition catalogs, and downloadable maps
• Email info@molaa.org with questions about visa requirements, nearby accommodations, or transportation from LAX
• Follow MOLAA on Instagram or Facebook for real-time updates on special events
• Plan visits during the museum’s free admission days (first Sunday of each month)

MOLAA partners with international cultural organizations such as the Latin American Art Museum of Buenos Aires, the Museo Nacional de Arte in Mexico City, and the Fundação Nacional de Artes in Brazil for exhibition exchanges. However, these partnerships do not extend to customer service hotlines. All inquiries must be directed to the Long Beach headquarters.

Important Note: There are no MOLAA offices, satellite centers, or call centers outside of Long Beach, California. Any website or phone number claiming to represent MOLAA from another country is fraudulent.

About Museum of Latin American Art in Long Beach: MOLAA Collection – Official Customer Support – Key industries and achievements

MOLAA operates at the intersection of art, education, tourism, and community development. While not a traditional industry player like tech or finance, its impact spans multiple sectors:

1. Arts & Culture

MOLAA is a cornerstone of Southern California’s cultural landscape. It has hosted over 150 exhibitions since 1997, including landmark shows such as “Frida Kahlo: Her Photos,” “Latin American Contemporary Art: 1960–2020,” and “The Power of the Print: Latin American Graphic Arts.” Its collection includes works by 400+ artists and is continually expanding through acquisitions and donations.

2. Education

MOLAA’s education department serves over 30,000 students annually through school programs, teacher workshops, and bilingual curriculum materials aligned with California State Standards. In 2023, it received the California Arts Council’s “Excellence in Arts Education” award.

3. Tourism & Economic Impact

As one of Long Beach’s top cultural attractions, MOLAA contributes an estimated $12 million annually to the local economy through visitor spending on dining, parking, hotels, and retail. It attracts over 80,000 visitors per year, including 15% from outside California.

4. Community Engagement

MOLAA’s “Art for All” initiative provides free admission to low-income families, veterans, and seniors. Its “Art in the Park” program brings free art activities to 12 public parks across Long Beach each summer. In 2022, it partnered with the Long Beach Unified School District to install student-created murals in 15 school campuses.

5. Digital Innovation

MOLAA was among the first U.S. art museums to launch a fully immersive virtual tour platform in 2020. Its digital archive includes high-resolution images of 90% of its collection, searchable by artist, country, medium, and theme. The museum also offers online lectures, curator talks, and artist interviews available on YouTube and its website.

Key Achievements

• First U.S. museum dedicated exclusively to modern and contemporary Latin American art
• Recipient of the National Medal for Museum and Library Service (2018)
• Featured in The New York Times, CNN, and National Geographic for its innovative community programs
• Hosted over 1,000 public events since opening, including film festivals, poetry slams, and Latin jazz nights
• Recognized by the Getty Foundation for its sustainability and accessibility initiatives
• Collaborated with 40+ Latin American embassies and cultural institutes in the U.S.

MOLAA’s success is measured not in revenue or call volume, but in cultural impact: the number of children who painted their first mural, the students who discovered their heritage through art, and the visitors who left with a deeper understanding of Latin America’s creative spirit.

Global Service Access

Although MOLAA is physically located in Long Beach, its influence extends globally through digital access and international partnerships. The museum’s commitment to accessibility ensures that anyone, anywhere, can engage with its mission.

Virtual Exhibitions

MOLAA’s website hosts rotating virtual exhibitions with 360-degree gallery views, audio guides in English and Spanish, and scholarly essays. These are available 24/7 and free to access. Past exhibitions like “Tales of the Americas” and “Resistance & Resilience: Latinx Artists in the 21st Century” remain archived for educational use.

Online Learning Platform

The “MOLAA Learning Hub” offers downloadable lesson plans for K–12 educators, video tutorials on Latin American art movements, and interactive timelines. These resources are used by teachers in Canada, the UK, Australia, and Spain.

International Partnerships

MOLAA collaborates with museums in Mexico City, São Paulo, Buenos Aires, and Bogotá to co-curate traveling exhibitions. These shows often tour internationally before arriving in Long Beach, creating a two-way cultural exchange. For example, a 2023 exhibition on Afro-Latinx identity originated at the Museo de Arte Moderno in Rio de Janeiro and later traveled to the Tate Modern in London.

Language Accessibility

All signage, audio guides, and printed materials at MOLAA are bilingual (English/Spanish). The museum’s website is fully translated into Spanish, and staff are trained to assist non-English speakers. For visitors who speak Portuguese, French, or indigenous languages, MOLAA provides translation apps and can arrange interpreter services upon request.

Global Donor Network

MOLAA receives support from individuals and foundations in over 20 countries. Donors from Germany, Japan, and the Netherlands have funded major acquisitions and educational programs. International donors can contribute via the museum’s secure online portal or by wire transfer—details available at www.molaa.org/donate.

While MOLAA does not have offices abroad, its digital footprint ensures that its mission resonates globally. Whether you’re in Tokyo, Paris, or Santiago, you can explore MOLAA’s collection, participate in its online lectures, or support its work from anywhere in the world.

FAQs

Q1: Is there a toll-free number for MOLAA customer support?

No, MOLAA does not have a toll-free number. All inquiries should be directed to (562) 439-2119 during museum hours or via email at info@molaa.org. Beware of websites advertising 1-800 numbers for MOLAA—these are scams.

Q2: Can I call MOLAA outside of the U.S.?

Yes, international callers can dial +1 (562) 439-2119. Standard international calling rates apply. For better service, email info@molaa.org with your inquiry.

Q3: Does MOLAA have a 24-hour helpline?

No. MOLAA’s phone lines are staffed Monday–Sunday from 11:00 AM to 5:00 PM (until 8:00 PM on Fridays). For urgent matters after hours, email info@molaa.org.

Q4: I want to donate art to MOLAA. Who do I contact?

Contact the Curatorial Department at curatorial@molaa.org. Please include high-resolution images, provenance information, and a brief description of the work. All donations are reviewed by the museum’s acquisitions committee.

Q5: Are there free admission days?

Yes. MOLAA offers free general admission on the first Sunday of every month. This program is made possible by the support of the California Arts Council.

Q6: Can I book a guided tour for my school group?

Yes. Call (562) 439-2119, ext. 106 or email education@molaa.org to schedule a guided tour. Tours are available in English and Spanish and are free for public school groups.

Q7: Is MOLAA wheelchair accessible?

Yes. The entire museum is ADA-compliant with ramps, elevators, accessible restrooms, and wheelchair loans available at the front desk.

Q8: Do you offer virtual tours?

Yes. Visit www.molaa.org/virtual-tours to explore current and past exhibitions online.

Q9: How do I become a volunteer at MOLAA?

Visit www.molaa.org/volunteer to complete an application. Volunteers assist with events, education programs, and gallery interpretation.

Q10: Is parking available at MOLAA?

Yes. Free parking is available in the museum’s lot and on surrounding streets. Valet parking is offered during special events.

Conclusion

The Museum of Latin American Art in Long Beach—MOLAA—is not a corporation offering customer service hotlines. It is a pioneering cultural institution that redefines how art connects people across borders, languages, and generations. While the phrase “MOLAA customer support number” may appear in search results, it is a misnomer born of confusion with commercial entities. MOLAA’s true strength lies in its people: curators who uncover hidden narratives, educators who ignite curiosity in young minds, and staff who welcome every visitor with warmth and knowledge.

For those seeking to engage with MOLAA, the path is clear: visit in person, explore its digital offerings, attend a public event, or support its mission through membership or donation. There is no need for a toll-free number—only an open door and a shared passion for Latin American art.

As MOLAA continues to grow, it remains grounded in its founding principle: that art is not a commodity to be serviced, but a living dialogue to be experienced. Whether you’re a student in Mexico City, a teacher in Chicago, or a traveler from Sydney, MOLAA invites you to step inside—not to call, but to connect.

Visit us. Learn with us. Be part of the conversation.