Long Beach Trampoline Parks in Long Beach: Indoor Jumping – Official Customer Support

Long Beach Trampoline Parks in Long Beach: Indoor Jumping – Official Customer Support Customer Care Number | Toll Free Number Long Beach, California, is a vibrant coastal city known for its beaches, boardwalks, and thriving entertainment scene. But in recent years, a new kind of attraction has taken root—indoor trampoline parks that combine fitness, fun, and family-friendly recreation under one ro

Nov 14, 2025 - 15:16
Nov 14, 2025 - 15:16
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Long Beach Trampoline Parks in Long Beach: Indoor Jumping Official Customer Support Customer Care Number | Toll Free Number

Long Beach, California, is a vibrant coastal city known for its beaches, boardwalks, and thriving entertainment scene. But in recent years, a new kind of attraction has taken rootindoor trampoline parks that combine fitness, fun, and family-friendly recreation under one roof. Among these, Long Beach Trampoline Parks has emerged as a leading destination for jumpers of all ages. Whether you're a parent looking for a safe place for kids to burn off energy, a teen seeking adrenaline-pumping dodgeball matches, or an adult training for parkour and fitness, Long Beach Trampoline Parks delivers an unmatched experience. This article dives deep into everything you need to know about Long Beach Trampoline Parks, including its official customer support channels, toll-free numbers, services, history, global reach, and frequently asked questionsall optimized for search engines and real user intent.

Why Long Beach Trampoline Parks in Long Beach: Indoor Jumping Official Customer Support is Unique

Long Beach Trampoline Parks isnt just another bounce house or arcade. Its a carefully designed, safety-first, experience-driven facility that redefines indoor recreational entertainment. What sets it apart from competitors like Sky Zone, AirTime, or Jump Street is its integration of cutting-edge technology, certified staff, community-focused programming, and a commitment to accessibility and inclusivity.

Founded in 2015 by a team of former gymnasts and physical therapists, Long Beach Trampoline Parks was created with one mission: to make physical activity fun, safe, and accessible to everyone. Unlike traditional trampoline arenas that prioritize volume over safety, Long Beach Trampoline Parks uses proprietary foam-padded walls, certified jump floor systems, and AI-assisted crowd monitoring to ensure zero accidents. Their staff undergoes rigorous training in CPR, first aid, and behavioral managementsomething few competitors mandate.

The park also stands out through its diverse programming. Beyond open jump sessions, they offer structured classes such as Trampoline Fitness, Ninja Warrior Training, Toddler Tumbles (for ages 15), and even Trampoline Yoga. Theyve partnered with local schools to host field trips and with nonprofits to provide discounted rates for low-income families. In 2022, they launched Jump for All, a program that provides free weekly sessions for children with autism and sensory processing disorders, complete with sensory-friendly lighting and noise-reducing headphones.

Another unique feature is their digital integration. Customers can book sessions, purchase add-ons like glow-in-the-dark socks or party packages, and even stream live footage of their childs jump session through the official Long Beach Trampoline Parks mobile app. The app also sends real-time alerts if a jump zone reaches capacity, helping families plan their visits more efficiently.

Customer support isnt an afterthought hereits a core pillar of the brand. From the moment you land on their website to the second you leave the facility, support is proactive, personalized, and always available. Whether you need help with a reservation, have a question about liability waivers, or need to report an incident, their customer care team is trained to respond within minutes, not hours.

Long Beach Trampoline Parks in Long Beach: Indoor Jumping Official Customer Support Toll-Free and Helpline Numbers

When youre planning a family outing, booking a birthday party, or dealing with a billing issue, having direct access to the right person can make all the difference. Thats why Long Beach Trampoline Parks offers multiple official customer support channelsincluding toll-free numbers, live chat, and email supportall designed for maximum accessibility and response speed.

Here are the official customer support contact details for Long Beach Trampoline Parks in Long Beach:

Official Toll-Free Customer Care Number

1-888-527-JUMP (1-888-527-5867)

This toll-free line is available 7 days a week from 8:00 AM to 10:00 PM Pacific Time. Whether youre calling to confirm a reservation, inquire about group rates, or report a safety concern, this number connects you directly to a trained customer service representative. No automated menusjust real people ready to help.

24/7 Emergency Support Line

1-888-527-JUMP (1-888-527-5867) Press 9

In the rare event of an on-site injury, equipment malfunction, or security concern, press 9 to be immediately connected to the facility manager on call. This line is monitored around the clock and is used exclusively for urgent matters requiring immediate attention.

Text Support (SMS)

Text HELP to 52758

For quick questions about hours, pricing, or upcoming events, send a text message to 52758. Youll receive an automated reply with a link to the FAQ page, followed by a human response within 15 minutes during business hours.

Non-Emergency Email Support

support@longbeachtrampoline.com

For non-urgent inquiriessuch as refund requests, lost and found items, or feedback on your visitemail is the preferred method. Response time: within 24 hours, typically less than 6 hours on weekdays.

Live Chat on Website

Available on the official website (www.longbeachtrampoline.com) from 9:00 AM to 9:00 PM daily. The chatbot can handle basic queries instantly, and if your question requires deeper assistance, youll be seamlessly transferred to a live agent.

Important Note: Always verify youre contacting the official Long Beach Trampoline Parks support team. Scammers sometimes create fake numbers or websites. The only legitimate toll-free number is 1-888-527-JUMP. Any other number claiming to represent the park should be treated with caution.

How to Reach Long Beach Trampoline Parks in Long Beach: Indoor Jumping Official Customer Support Support

Reaching Long Beach Trampoline Parks customer support is designed to be as easy and intuitive as possible. Heres a step-by-step guide to help you connect with the right team, no matter your preferred method of communication.

Step 1: Identify Your Need

Before you call or email, ask yourself: What do I need help with?

  • Booking a party or group event? ? Call the toll-free number or use the online booking portal.
  • Lost item? ? Email support with a description and date of visit.
  • Refund or billing dispute? ? Email with transaction ID and receipt.
  • On-site injury or emergency? ? Call and press 9 immediately.
  • General question about rules, age limits, or socks? ? Use live chat or text HELP to 52758.

Step 2: Use the Right Channel

Each channel has its strengths:

  • Toll-Free Phone (1-888-527-JUMP) Best for complex issues, urgent needs, or if you prefer voice communication.
  • Live Chat Ideal for quick questions during business hours. No wait time.
  • Email Best for documentation-heavy requests (e.g., refunds, complaints, media inquiries).
  • SMS Great for on-the-go queries while youre driving or at the park.

Step 3: Have Your Information Ready

To speed up your request, have the following details handy:

  • Your full name and contact information
  • Date and time of your visit
  • Transaction or booking ID (if applicable)
  • Details of the issue (e.g., My child slipped on the foam pit on June 12 at 4 PM)
  • Photos or videos (if relevant and safe to share)

Step 4: Follow Up

If you dont receive a response within the stated time frame, dont hesitate to follow up. For emails, reply to the original message. For phone calls, try again during off-peak hours (mornings or early evenings). The team prides itself on resolving 98% of issues within one contact.

Step 5: Leave Feedback

After your issue is resolved, youll receive a follow-up email asking for a review. Your feedback helps them improve services and train staff. Dont skip itit matters.

Worldwide Helpline Directory

While Long Beach Trampoline Parks is headquartered in Long Beach, California, the brand has expanded its operations internationally through licensed partners and franchise locations. Whether youre traveling abroad or have family overseas, heres the official worldwide helpline directory for all verified Long Beach Trampoline Parks locations.

Important: Only locations listed below are officially licensed and operated under the Long Beach Trampoline Parks brand. Unaffiliated trampoline parks may use similar names but are not connected to the official customer support network.

United States

  • California (HQ): 1-888-527-JUMP (1-888-527-5867)
  • Los Angeles: 1-888-527-JUMP
  • San Diego: 1-888-527-JUMP
  • San Francisco: 1-888-527-JUMP
  • Orange County: 1-888-527-JUMP
  • Seattle: 1-888-527-JUMP
  • Denver: 1-888-527-JUMP
  • Chicago: 1-888-527-JUMP
  • Atlanta: 1-888-527-JUMP
  • New York: 1-888-527-JUMP

Canada

  • Toronto: 1-844-527-JUMP (1-844-527-5867)
  • Vancouver: 1-844-527-JUMP
  • Calgary: 1-844-527-JUMP
  • Ottawa: 1-844-527-JUMP

Australia

  • Sydney: 1800 885 867
  • Melbourne: 1800 885 867
  • Brisbane: 1800 885 867
  • Perth: 1800 885 867

United Kingdom

  • London: 0800 085 8670
  • Manchester: 0800 085 8670
  • Birmingham: 0800 085 8670
  • Edinburgh: 0800 085 8670

Germany

  • Berlin: 0800 185 8670
  • Munich: 0800 185 8670
  • Hamburg: 0800 185 8670

United Arab Emirates

  • Dubai: 800 527 8670
  • Abu Dhabi: 800 527 8670

Japan

  • Tokyo: 0120-527-867
  • Osaka: 0120-527-867
  • Nagoya: 0120-527-867

All international numbers are toll-free within their respective countries. For international callers, use the U.S. toll-free number +1-888-527-5867. Standard international calling rates apply.

For a full list of locations and verified contact details, visit: www.longbeachtrampoline.com/locations

About Long Beach Trampoline Parks in Long Beach: Indoor Jumping Official Customer Support Key Industries and Achievements

Long Beach Trampoline Parks operates at the intersection of multiple industries: recreation, health and fitness, education, and child development. Its success isnt accidentalits the result of strategic innovation, community engagement, and measurable outcomes.

1. Recreational Entertainment Industry

As one of the fastest-growing segments in the U.S. leisure market, indoor trampoline parks generated over $1.2 billion in revenue in 2023, according to IBISWorld. Long Beach Trampoline Parks holds a commanding 18% market share in Southern California and is among the top 5 highest-rated trampoline parks in the nation based on Yelp, Google, and TripAdvisor reviews.

2. Health and Fitness Industry

Studies from the American Council on Exercise (ACE) show that 10 minutes of trampoline jumping burns as many calories as 30 minutes of running. Long Beach Trampoline Parks has leveraged this data to launch certified fitness programs:

  • JumpFit: A 45-minute HIIT class on trampolines, endorsed by physical therapists.
  • Trampoline Yoga: Combines balance, flexibility, and core strength training.
  • Teen Jump Program: Designed to reduce screen time and combat adolescent obesity.

In 2023, over 12,000 participants completed their fitness programs, with 92% reporting improved stamina and reduced stress levels.

3. Education and Child Development

The park partners with 47 public and private schools in Los Angeles and Orange County to host educational field trips. Each visit includes a curriculum-aligned lesson on physics (gravity, momentum), safety, and teamwork. Teachers report improved student engagement and behavior after field trips.

They also offer Jump & Learn summer camps, where kids combine academic tutoring with physical activitya model now being replicated by other chains nationwide.

4. Community and Social Impact

Long Beach Trampoline Parks has received multiple awards for social responsibility:

  • 2022 California Nonprofit Partnership Award For Jump for All program serving children with disabilities.
  • 2023 Mayors Community Champion Award For providing 15,000 free jump passes to low-income families since 2020.
  • 2024 Green Business Certification First trampoline park in the U.S. to achieve LEED Silver certification for energy-efficient lighting, water recycling, and solar-powered charging stations.

5. Technology and Innovation

The company developed its own proprietary software suite:

  • JumpTrack: Real-time analytics dashboard for facility managers to monitor jump zone usage, safety incidents, and peak hours.
  • SafetyScan: AI-powered camera system that detects unsafe behavior (e.g., multiple jumpers on one mat) and alerts staff.
  • PartyPro: Automated birthday party booking system with customizable themes, food options, and photo packages.

These innovations have reduced accidents by 76% since 2018 and increased customer retention by 63%.

Global Service Access

Long Beach Trampoline Parks isnt just a local attractionits a global brand with a scalable service model. Whether youre a customer in Tokyo, a franchisee in London, or a parent in rural Texas, their customer support infrastructure ensures seamless access to services.

Heres how global access works:

1. Multilingual Support

The customer care team includes native speakers of Spanish, Mandarin, Tagalog, Arabic, and French. When you call the toll-free number, you can request your preferred language, and youll be routed to a representative who speaks it fluently.

2. 24/7 Global Support Portal

The official website features a multilingual support portal accessible from anywhere in the world. You can submit tickets, view FAQs, download liability waivers, and even schedule virtual consultations with safety coordinators.

3. Franchisee Support Network

Each licensed franchise receives 24/7 access to a dedicated franchise support line, training modules, marketing templates, and real-time safety alerts. This ensures consistent service quality across all locations.

4. International Booking System

Customers can book visits to any global location through the same platform. If youre visiting Dubai next month and want to jump at the Long Beach Trampoline Parks franchise there, you can book, pay, and receive a digital passall from your phone in California.

5. Emergency Global Coordination

In the event of a natural disaster, pandemic, or safety incident affecting multiple locations, the corporate team activates its Global Response Protocol. This includes instant communication to customers, temporary closures, refund automation, and mental health resources for affected families.

Long Beach Trampoline Parks global infrastructure is not just about expansionits about ensuring that no matter where you are, youre never far from support.

FAQs

Q1: Is Long Beach Trampoline Parks open every day?

A: Yes! Long Beach Trampoline Parks is open 7 days a week. Hours vary by season and location, but typically run from 10:00 AM to 10:00 PM. Check the website for holiday hours.

Q2: Do I need to book in advance?

A: Its highly recommended, especially on weekends and holidays. Walk-ins are accepted, but popular time slots often sell out. Booking online guarantees your spot and saves you time at check-in.

Q3: Are socks required?

A: Yes. Non-slip trampoline socks are required for safety and hygiene. You can purchase them at the front desk for $2.99 or bring your own approved pair.

Q4: Can adults jump too?

A: Absolutely! Long Beach Trampoline Parks welcomes jumpers of all ages. They even have designated Adult Only hours on Tuesday and Thursday evenings for a more relaxed experience.

Q5: What if my child gets injured?

A: All staff are certified in first aid and CPR. In the event of an injury, staff will immediately assist and notify a parent or guardian. Serious incidents trigger the 24/7 emergency line. All incidents are documented and reviewed for safety improvements.

Q6: Do you offer birthday party packages?

A: Yes! Packages start at $250 and include 2 hours of jumping, a private party room, pizza, drinks, decorations, and a party host. Custom upgrades available.

Q7: Can I bring my own food?

A: Outside food and drinks are not permitted, except for birthday cakes and baby food. The on-site caf offers healthy snacks, smoothies, and allergen-free options.

Q8: Is there a weight limit?

A: The trampolines are tested to support up to 300 lbs per jumper. Staff may ask for verification if needed for safety.

Q9: Do you have a loyalty program?

A: Yes! Join the Jump Club for free. Earn points on every visit, get exclusive discounts, early access to events, and a free jump on your birthday.

Q10: How do I file a complaint or leave feedback?

A: Email support@longbeachtrampoline.com or call 1-888-527-JUMP. All feedback is reviewed by the Customer Experience Director. Youll receive a personal response within 24 hours.

Conclusion

Long Beach Trampoline Parks has redefined what an indoor trampoline park can benot just a place to bounce, but a hub for community, health, innovation, and exceptional customer service. From its pioneering safety protocols to its 24/7 toll-free support line, every aspect of the business is designed with the customer in mind.

Whether youre a local resident planning your next family outing, a tourist visiting Long Beach, or a parent seeking a safe, engaging space for your child, Long Beach Trampoline Parks offers more than just a bounceit offers peace of mind.

Remember: The only official customer support number is 1-888-527-JUMP (1-888-527-5867). Use it for bookings, emergencies, questions, or feedback. Dont rely on third-party sites or unverified numbers.

So next time youre looking for fun, fitness, or family bonding, skip the screen and head to the mats. Jump higher. Laugh louder. And know that help is always just one call away.