Long Beach Rescue Mission in Long Beach: Homeless Shelter – Official Customer Support Customer Care Number | Toll Free Number

The Long Beach Rescue Mission is a cornerstone of compassion and community resilience in Long Beach, California. For over eight decades, it has served as a lifeline for thousands of individuals experiencing homelessness, poverty, addiction, and despair. More than just a homeless shelter, the Mission operates as a holistic support center offering food, shelter, rehabilitation, job training, and spiritual guidance—all rooted in unwavering compassion and faith-based principles. As demand for emergency services continues to rise in Southern California, knowing how to reach the Long Beach Rescue Mission’s official customer support team is critical for those in crisis, their families, volunteers, donors, and community partners. This comprehensive guide provides verified contact information, access protocols, global outreach insights, and an in-depth look at the Mission’s history, achievements, and unique role in transforming lives.

Introduction: The Legacy and Mission of Long Beach Rescue Mission

Founded in 1938 during the Great Depression, the Long Beach Rescue Mission began as a modest soup kitchen operated by a small group of local church members determined to feed the hungry and house the homeless. What started with a single table and a few volunteers has grown into one of the most comprehensive and respected nonprofit service organizations in the region. Today, the Mission serves over 1,200 meals daily, provides shelter to more than 250 individuals each night, and offers long-term recovery programs to hundreds of men and women seeking to rebuild their lives.

Operating under the core values of dignity, hope, and transformation, the Long Beach Rescue Mission does not turn anyone away—regardless of background, belief, or circumstance. Its services span across multiple industries including social services, healthcare, workforce development, mental health counseling, substance abuse recovery, and faith-based outreach. The organization is accredited by the Better Business Bureau Wise Giving Alliance and maintains partnerships with local government agencies, hospitals, schools, and faith communities.

Unlike many shelters that offer only temporary relief, the Long Beach Rescue Mission emphasizes sustainable change. Its “Pathway to Recovery” program integrates housing, employment training, life skills education, and counseling to help individuals transition from survival to self-sufficiency. The Mission’s impact is measurable: over 80% of participants in its 12-month recovery program remain sober and employed one year after graduation, far exceeding national averages for similar programs.

Why Long Beach Rescue Mission in Long Beach: Homeless Shelter – Official Customer Support is Unique

The Long Beach Rescue Mission stands apart from other homeless service providers in Southern California due to its integrated, multi-layered approach to human restoration. While many shelters focus solely on immediate needs—food and a bed—the Mission addresses the root causes of homelessness through a combination of spiritual, emotional, physical, and vocational support.

First, the Mission offers 24/7 emergency shelter with gender-separated dormitories, clean restrooms, laundry facilities, and secure storage. But it doesn’t stop there. Each guest is assigned a case manager who develops a personalized recovery plan. For those struggling with addiction, the Mission provides medically supervised detox, counseling, and a 12-step recovery program rooted in Christian principles—but open to all faiths and none.

Second, its job readiness and vocational training programs are among the most successful in the region. The Mission partners with local businesses to offer certifications in food service, warehouse logistics, construction, and customer service. Graduates often secure jobs within 30 days of completing training, with many returning as staff members—a powerful testament to the program’s effectiveness.

Third, the Mission’s outreach extends beyond its walls. Mobile food and hygiene units serve the homeless population in parks, under bridges, and along the waterfront. The organization also runs a “Safe Sleep” initiative, providing portable shelters and blankets to those who refuse or are unable to enter the main facility.

Fourth, the Mission maintains a zero-discrimination policy. It serves veterans, women, children, LGBTQ+ individuals, seniors, and immigrants—all with equal dignity. Its Women’s Recovery Program, launched in 2015, is one of the few in the area offering childcare and parenting classes alongside addiction treatment, enabling mothers to heal without separating from their children.

Finally, the Mission is uniquely transparent and community-driven. It publishes annual impact reports, invites public tours, and maintains an open-door policy for donors and volunteers. Its customer support team is trained not just to answer calls, but to listen, empathize, and connect individuals with the right resources—often acting as the first point of human contact for someone in their darkest hour.

Long Beach Rescue Mission in Long Beach: Homeless Shelter – Official Customer Support Toll-Free and Helpline Numbers

If you or someone you know is in need of immediate assistance, the Long Beach Rescue Mission provides multiple verified channels of communication to ensure no one is left without help. Below are the official, up-to-date contact numbers for customer support, emergency services, and general inquiries.

Official Toll-Free Customer Support Number

1-800-827-7273

This toll-free number is available 24 hours a day, 7 days a week. It connects callers directly to trained intake specialists who can assess needs, provide crisis intervention, and coordinate immediate shelter, food, or medical referrals. This line is staffed by compassionate professionals who understand the urgency of each call and are trained in trauma-informed care.

Emergency Shelter Hotline

562-436-4277

For individuals seeking immediate entry into the shelter, this dedicated emergency line operates from 5:00 PM to 8:00 AM daily. Callers will be guided through the intake process, including safety screening, bed availability, and arrival instructions. This line is not for general inquiries—it is reserved for urgent shelter needs.

General Inquiries and Donations

562-436-4270

For questions about volunteering, donating goods or funds, scheduling a tour, or partnering with the Mission, this number connects you to the administrative and development teams. Hours of operation are Monday through Friday, 9:00 AM to 5:00 PM PST.

Women’s and Family Services Line

562-436-4278

A specialized line for women, mothers, and families seeking safe housing, childcare, parenting support, or domestic violence resources. Staffed by female case managers and social workers, this line offers culturally sensitive and gender-responsive support.

Veterans Support Line

562-436-4279

Operated in partnership with the U.S. Department of Veterans Affairs, this line provides veterans with access to housing vouchers, VA benefits counseling, mental health referrals, and employment services tailored to military personnel.

Text and Online Chat Support

For those who prefer non-voice communication, the Long Beach Rescue Mission offers secure text-based support. Text “HELP” to 562-555-0123 to receive immediate resources, location maps, and intake instructions. Online chat is available via the official website during business hours (9 AM–5 PM PST).

⚠️ Important Note: Always verify contact information through the official website: www.lbrescuemission.org. Scammers sometimes create fake helplines. The Mission never asks for payment, Social Security numbers, or bank details over the phone.

How to Reach Long Beach Rescue Mission in Long Beach: Homeless Shelter – Official Customer Support Support

Reaching the Long Beach Rescue Mission’s support services is designed to be simple, accessible, and compassionate—no matter your situation. Below are the step-by-step methods to connect with the organization.

1. By Phone

Call the appropriate number based on your need:

• For emergency shelter: Dial 562-436-4277 (5 PM–8 AM)
• For general assistance: Dial 1-800-827-7273 (24/7)
• For donations or volunteering: Dial 562-436-4270 (Mon–Fri, 9 AM–5 PM)

When you call, be prepared to share basic information: your name (if comfortable), approximate location, immediate needs (food, shelter, medical help), and whether you have dependents. The intake team will not judge—only help.

2. In Person

The main facility is located at:

Long Beach Rescue Mission

311 E. 4th Street

Long Beach, CA 90802

Shelter services are available daily from 6:00 PM to 7:00 AM. The front desk is staffed 24/7. Walk-ins are welcome. No ID or proof of income is required. You will be asked to pass a basic safety screening (no weapons or intoxicants allowed).

Food services are open to the public Monday–Saturday from 11:00 AM to 1:00 PM and 5:00 PM to 7:00 PM. The dining hall serves nutritious, balanced meals in a dignified setting.

3. Online Portal

Visit www.lbrescuemission.org to:

• Submit an online intake form for shelter or recovery programs
• Request a callback from a case manager
• Donate funds, food, or clothing
• Volunteer for shifts or special events
• Download resource guides for housing, employment, and mental health

The website is mobile-optimized and offers a “Quick Help” button on every page that launches a live chat with a support agent during business hours.

4. Mobile Outreach Units

For those who cannot reach the main facility, the Mission operates two mobile units that travel daily to high-need areas:

• “Hope on Wheels” – Delivers hot meals, hygiene kits, and water to encampments near the waterfront and downtown.
• “Safe Haven Van” – Provides transportation to shelter, medical appointments, and job interviews for those without access to transit.

Follow the Mission’s social media (@lbrescuemission) for real-time updates on mobile unit locations.

5. Community Referrals

Many individuals are referred by hospitals, social workers, probation officers, and faith leaders. If you are a professional working with at-risk populations, you can submit a referral form online or call the Case Management Department at 562-436-4275.

Worldwide Helpline Directory

While the Long Beach Rescue Mission primarily serves the Greater Long Beach area, homelessness and poverty are global crises. For individuals outside California who are seeking similar services, here is a curated directory of verified international and national helplines that mirror the Mission’s compassionate, holistic approach.

United States

• National Runaway Safeline – 1-800-RUNAWAY (1-800-786-2929) – For youth experiencing homelessness or runaway situations
• National Alliance to End Homelessness – 202-638-2750 – Policy and resource hub with local service locators
• United Way 2-1-1 – Dial 211 or visit 211.org – Free, confidential referral service connecting callers to local shelters, food banks, and health services
• VA Homeless Programs – 1-877-4AID-VET (1-877-424-3838) – Dedicated support for veterans

Canada

• Canadian Alliance to End Homelessness – 613-236-1860 – National advocacy and resource center
• 211 Ontario – Dial 211 or visit ontario.211.ca

United Kingdom

• Crisis – 0808 808 1677 – National charity offering housing, employment, and health support
• Shelter – 0808 800 4444 – Housing and legal advice for homeless individuals

Australia

• Homelessness Australia – 02 6278 5555 – National peak body for homelessness services
• 1800 RESPECT – 1800 737 732 – 24/7 crisis support for domestic violence and housing instability

Europe

• Emmaus International – Multiple locations across France, Germany, and Italy – Provides shelter, work, and dignity to homeless populations
• St. Mungo’s (UK) – 020 7749 9200 – Recovery and housing services in London

Global

• United Nations Human Settlements Programme (UN-Habitat) – www.unhabitat.org – Global data and policy on urban homelessness
• Global Network of Women’s Shelters – www.womensshelters.org – International directory of safe housing for women and children

These organizations, like the Long Beach Rescue Mission, believe that no one should be left behind. If you are outside the U.S., contact your local 211 service or national homelessness coalition for tailored support.

About Long Beach Rescue Mission in Long Beach: Homeless Shelter – Official Customer Support – Key Industries and Achievements

The Long Beach Rescue Mission operates at the intersection of several critical industries, each contributing to its mission of restoring human dignity and breaking cycles of poverty.

1. Social Services

The Mission’s social work team includes licensed counselors, case managers, and child welfare specialists who serve over 1,500 individuals annually. Services include:

• Homeless intake and assessment
• Domestic violence intervention
• Family reunification programs
• Benefits enrollment (SNAP, Medicaid, SSI)

2. Healthcare and Mental Health

Partnering with Long Beach Memorial Hospital and the County Department of Health Services, the Mission provides:

• Weekly on-site medical clinics
• Psychiatric evaluations and medication management
• Substance use disorder treatment (outpatient and residential)
• Peer support groups led by recovered individuals

In 2023, the Mission treated over 400 individuals for opioid dependency and facilitated 120 successful transitions into long-term recovery housing.

3. Workforce Development and Job Training

The Mission’s Career Pathways Program offers:

• Free GED preparation and testing
• Certifications in Culinary Arts, Custodial Services, and Logistics
• Resume writing and interview coaching
• Job placement with over 50 local employers

Since 2018, the program has placed over 850 graduates into stable employment, with an average starting wage of $18/hour. The Mission’s culinary training kitchen, staffed by graduates, now operates a public café that serves over 500 meals per week to the community.

4. Faith-Based and Spiritual Care

While the Mission is rooted in Christian values, it serves people of all faiths and none. Weekly chapel services, prayer circles, and one-on-one spiritual counseling are offered—but participation is entirely voluntary. The Mission believes spiritual healing is a personal journey and respects each individual’s path.

5. Advocacy and Public Policy

The Mission actively engages in local policy reform, lobbying for:

• Increased funding for permanent supportive housing
• Expansion of mental health crisis response teams
• Protection of encampment rights and access to sanitation

In 2022, the Mission successfully advocated for $5 million in city funding to expand shelter capacity and reduce street homelessness by 22% in targeted zones.

Achievements and Recognition

• 2023 – Named “Nonprofit of the Year” by the Long Beach Chamber of Commerce
• 2022 – Received the National Coalition for the Homeless Innovation Award
• 2021 – Recognized by the White House as a model for faith-based social services
• 2020 – Achieved 100% compliance with IRS 501(c)(3) standards and BBB accreditation
• 2019 – Launched the first gender-inclusive recovery wing in Southern California

Each year, the Mission serves over 400,000 meals, provides more than 90,000 nights of shelter, and helps over 1,000 people transition out of homelessness. Its success is measured not just in numbers, but in stories—of veterans who found purpose, mothers who reunited with their children, and addicts who became mentors.

Global Service Access

Although the Long Beach Rescue Mission’s physical services are localized to Southern California, its impact extends globally through digital outreach, international partnerships, and open-access resources.

The Mission’s website offers downloadable toolkits in English and Spanish, including:

• “How to Start a Rescue Mission” – A step-by-step guide for community leaders
• “Best Practices in Homeless Recovery” – Evidence-based program models
• “Volunteer Training Manual” – Used by organizations in Mexico, Kenya, and the Philippines

In 2021, the Mission partnered with the Global Church Network to train over 300 international nonprofit leaders in trauma-informed care and sustainable shelter management. Teams from India, Brazil, and South Africa have visited Long Beach to learn from its integrated model.

The Mission also offers virtual counseling and support groups via Zoom for individuals living abroad who are struggling with homelessness or displacement. These sessions are open to refugees, migrants, and those in crisis anywhere in the world.

Donors from over 40 countries contribute annually to the Mission’s global outreach fund, which supports food shipments to homeless populations in Ukraine, Syria, and the Philippines. In 2023, the Mission sent 12 tons of hygiene supplies and warm clothing to displaced families in Eastern Europe.

Through its digital platform, the Mission has become a global beacon of hope—not because it serves the world, but because it shares its wisdom freely, empowering others to act locally with global compassion.

FAQs

Q1: Is the Long Beach Rescue Mission open 24 hours?

A: Yes, the shelter and front desk are open 24/7. Food services are available during specific meal hours: 11 AM–1 PM and 5 PM–7 PM Monday–Saturday.

Q2: Do I need identification to receive services?

A: No. The Mission serves everyone regardless of ID, documentation, or background. No one is turned away.

Q3: Can women and children stay at the shelter?

A: Yes. The Mission has a dedicated Women’s and Family Center with private rooms, childcare, and parenting programs.

Q4: Are pets allowed?

A: Service animals are permitted. For other pets, the Mission partners with local animal shelters to provide temporary boarding and care.

Q5: How can I donate food or clothing?

A: Donations are accepted Monday–Saturday, 9 AM–4 PM at the main facility. See the website for a current list of needed items (e.g., socks, hygiene kits, non-perishable food).

Q6: Can I volunteer without religious affiliation?

A: Absolutely. The Mission welcomes volunteers of all faiths and none. Training is provided.

Q7: Is the recovery program religious?

A: The program is faith-inspired but not faith-exclusive. Spiritual counseling is offered, but participation is voluntary. The focus is on healing, not conversion.

Q8: What if I need medical help?

A: On-site medical staff are available three days a week. For emergencies, the Mission will coordinate transport to the nearest hospital at no cost to you.

Q9: Can I call on behalf of someone else?

A: Yes. Family members, friends, and social workers are encouraged to call for assistance on behalf of someone in need.

Q10: Are there any costs for services?

A: All services are completely free. The Mission is funded by donations, grants, and community partnerships—not government fees or client payments.

Conclusion: A Lifeline Built on Compassion

The Long Beach Rescue Mission is more than a shelter. It is a sanctuary. A classroom. A family. A second chance. For over 85 years, it has stood as a beacon of hope in a city where the gap between prosperity and desperation can be painfully narrow. Its official customer support lines are not just phone numbers—they are lifelines, often the first voice of kindness someone in crisis has heard in weeks, months, or even years.

Whether you are a person experiencing homelessness, a concerned family member, a volunteer, or a donor, knowing how to reach the Mission can make the difference between despair and deliverance. The toll-free number, 1-800-827-7273, is not just a contact—it is an invitation to hope.

As homelessness continues to rise across the United States, organizations like the Long Beach Rescue Mission remind us that compassion is not a luxury—it is a necessity. Their success is not measured in square footage or meal counts, but in the quiet moments: a man who sleeps safely for the first time in a year, a woman who holds her child again, a veteran who finds purpose in mentoring others.

If you are reading this and you or someone you know is struggling, please call. No judgment. No shame. Just help. And if you are able, consider donating, volunteering, or simply spreading the word. Because in the end, the Long Beach Rescue Mission doesn’t just serve the homeless—it restores humanity.