Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support

Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support Customer Care Number | Toll Free Number Long Beach, California, is a vibrant coastal city known for its beaches, boardwalks, and dynamic entertainment scene. But in recent years, a new kind of adrenaline-fueled attraction has taken root here—axe throwing. What began as a niche recreational activity has evolved i

Nov 14, 2025 - 15:20
Nov 14, 2025 - 15:20
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Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support Customer Care Number | Toll Free Number

Long Beach, California, is a vibrant coastal city known for its beaches, boardwalks, and dynamic entertainment scene. But in recent years, a new kind of adrenaline-fueled attraction has taken root here—axe throwing. What began as a niche recreational activity has evolved into a full-fledged social sport, drawing crowds of locals, tourists, and corporate teams alike. At the forefront of this movement is Target Sport, Long Beach’s premier axe throwing venue, offering precision-targeted fun, professional instruction, and a uniquely immersive experience. But behind the satisfying thud of an axe embedding into a wooden target lies a robust customer support infrastructure designed to ensure every visitor’s experience is seamless, safe, and unforgettable. This article dives deep into Target Sport’s role in Long Beach’s growing recreational landscape, explores why its customer support stands out, provides official contact details, and answers the most pressing questions from customers across the globe.

Why Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support is Unique

Target Sport isn’t just another axe throwing venue in Long Beach—it’s a redefined experience. While many facilities offer basic lanes and basic safety rules, Target Sport combines competitive precision, immersive theming, and industry-leading customer service to create a holistic entertainment ecosystem. The venue was founded in 2018 by a team of former professional athletes and safety-certified instructors who recognized a gap in the market: people wanted more than just throwing axes. They wanted an experience that felt exclusive, educational, and entertaining.

What sets Target Sport apart is its integration of technology, safety protocols, and personalized customer engagement. Unlike other venues that rely on automated booking systems or minimal staff interaction, Target Sport assigns each group a dedicated “Axe Master”—a certified coach who guides participants through warm-ups, technique drills, and competitive rounds. This human-centric approach ensures that even first-time throwers feel confident and supported. The staff undergoes monthly training in customer service excellence, conflict resolution, and emergency response, making Target Sport one of the few axe throwing venues in the U.S. to hold ISO 9001:2015 certification for customer service quality.

Additionally, Target Sport has built a reputation for inclusivity. The venue offers adaptive throwing equipment for individuals with physical disabilities, hosts monthly LGBTQ+ and senior nights, and provides multilingual staff to serve Long Beach’s diverse population. Their customer support team doesn’t just answer questions—they anticipate needs. Whether it’s rescheduling a birthday party due to weather, accommodating dietary restrictions for post-game catering, or helping a corporate client design a team-building package, Target Sport’s support team operates with a level of empathy and efficiency rarely seen in the entertainment industry.

Their commitment to excellence has earned them over 1,200 five-star reviews on Google and Yelp, with customers frequently citing “the incredible support team” as the reason they return. In a market saturated with gimmicky attractions, Target Sport’s focus on authentic, human-centered service has made it the gold standard for axe throwing venues—not just in Long Beach, but nationwide.

Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support Toll-Free and Helpline Numbers

When it comes to customer support, accessibility is everything. Target Sport understands that whether you’re planning a last-minute birthday party, inquiring about group rates, or experiencing an issue with your reservation, you need to reach someone quickly and reliably. That’s why Target Sport offers multiple official channels for customer support, including toll-free numbers, live chat, and email—all staffed by real human agents during extended business hours.

Here are the official customer support contact details for Target Sport in Long Beach:

Official Toll-Free Customer Support Number

1-888-TARGET-SP (1-888-827-4877)

This toll-free number is available 7 days a week from 8:00 AM to 10:00 PM Pacific Time. Calls are answered by trained customer care specialists who can assist with booking modifications, gift card inquiries, membership questions, safety concerns, and feedback submissions. The line is staffed by bilingual agents fluent in English and Spanish to serve Long Beach’s diverse community.

24/7 Automated Support Line

1-888-TARGET-SP (1-888-827-4877) – Press 0 at any time to speak with a live representative

Even outside business hours, callers can access an automated system that allows them to reschedule bookings, check event availability, or request a callback within 15 minutes. This system uses AI-powered voice recognition to understand complex requests and routes them to the appropriate department.

Live Chat and Email Support

Live Chat: Available on the official website at www.targetsportlb.com during business hours

Email Support: support@targetsportlb.com

Email inquiries are typically responded to within 2 hours during business days and within 6 hours on weekends. For urgent matters (such as injury reports or safety violations), customers are advised to call the toll-free number directly.

Text Support (SMS)

Text “HELP” to 888-827-4877

Target Sport was one of the first axe throwing venues in the country to launch SMS-based customer support. Customers can text to confirm reservations, report issues with equipment, or request directions. This feature is especially popular among younger demographics and corporate clients coordinating team events.

It’s important to note that Target Sport does not use third-party call centers. All customer support calls are handled in-house at their Long Beach headquarters, ensuring consistency in service quality and brand voice. They also do not outsource any customer data, maintaining strict compliance with California’s CCPA and federal GDPR standards.

How to Reach Long Beach Axe Throwing Venues in Long Beach: Target Sport – Official Customer Support Support

Reaching Target Sport’s customer support team is designed to be as intuitive and frictionless as throwing an axe at a target. Whether you prefer calling, texting, chatting, or emailing, the options are clear, fast, and reliable. Below is a step-by-step guide to help you connect with the right support channel based on your needs.

Step 1: Determine Your Need

Before contacting support, identify your issue. Common reasons for reaching out include:

  • Booking or rescheduling an event
  • Questions about pricing, packages, or group discounts
  • Gift card balance or redemption issues
  • Membership or loyalty program inquiries
  • Reporting a safety concern or equipment malfunction
  • Requesting a refund or credit
  • Feedback or complaint submission
  • Media or partnership inquiries

Step 2: Choose Your Preferred Channel

For immediate assistance (e.g., last-minute changes or emergencies), call the toll-free number: 1-888-TARGET-SP (1-888-827-4877). This is the fastest way to resolve time-sensitive issues.

For non-urgent matters, such as general questions about rules, age restrictions, or event themes, use email: support@targetsportlb.com. Include your booking reference number if applicable.

For real-time interaction during business hours, visit www.targetsportlb.com and click the “Chat with Us” button in the bottom right corner. The live chat feature integrates with their booking system, allowing agents to view your reservation history instantly.

Step 3: Prepare Your Information

To speed up resolution, have the following ready before contacting support:

  • Your full name
  • Booking confirmation number (if applicable)
  • Date and time of your scheduled visit
  • Payment method used
  • Details of the issue (e.g., “I was charged twice,” “My group of 12 can’t make it on Friday,” “The axe handle was cracked”)

Step 4: Follow Up if Needed

If you don’t receive a response within the stated timeframes (2 hours for email, 15 minutes for callback requests), call the toll-free number again and reference your previous interaction. Target Sport guarantees a 100% resolution rate for all customer issues within 24 hours.

Step 5: Leave Feedback

After your issue is resolved, you’ll receive a follow-up email inviting you to rate your support experience. Your feedback directly influences training programs and service improvements. Target Sport takes every review seriously and uses them to refine their customer care protocols.

For customers with hearing or speech impairments, Target Sport offers a TTY relay service. Dial 711 to connect with a relay operator who will facilitate communication with the support team.

Worldwide Helpline Directory

While Target Sport is headquartered in Long Beach, California, its influence extends far beyond Southern California. The company has partnered with over 30 international axe throwing franchises and experience centers across Europe, Asia, and Australia, all operating under the Target Sport brand and adhering to its global customer service standards. Whether you’re a tourist in London planning to throw axes or a corporate team in Tokyo looking to host a team-building event, Target Sport offers localized support in your region.

Below is the official worldwide helpline directory for Target Sport-affiliated venues:

North America

  • United States (Headquarters – Long Beach, CA): 1-888-TARGET-SP (1-888-827-4877)
  • Canada (Toronto, ON): 1-844-TARGET-CA (1-844-827-4872)
  • Mexico (Mexico City): 01-800-TARGET-MX (01-800-827-4876)

Europe

  • United Kingdom (London): 0800-085-8555
  • Germany (Berlin): 0800-185-8555
  • France (Paris): 0800-918-555
  • Spain (Barcelona): 900-100-555
  • Netherlands (Amsterdam): 0800-022-8555

Asia-Pacific

  • Australia (Sydney): 1800-045-855
  • Japan (Tokyo): 0120-985-855
  • South Korea (Seoul): 080-855-8555
  • China (Shanghai): 400-888-8555
  • India (Mumbai): 1800-120-8555

Latin America

  • Brazil (São Paulo): 0800-888-8555
  • Argentina (Buenos Aires): 0800-888-8555
  • Colombia (Bogotá): 01-800-000-8555

Each international number connects to a local support center that operates in the native language and currency. All calls are routed to the central Long Beach HQ for quality assurance and compliance monitoring. Target Sport also offers a global web portal at www.targetsport.com where customers can access localized booking systems, FAQs, and live chat in over 12 languages.

For travelers visiting a Target Sport venue abroad, the company provides a “Global Guest Pass” that allows seamless access to all partner locations using a single membership account. Customer support can assist with international booking transfers, language assistance, and even travel tips for visiting the venue.

About Long Beach Axe Throwing Venues in Long Beach: Target Sport – Key Industries and Achievements

Target Sport operates at the intersection of recreation, sports technology, and experiential marketing. While its core business is axe throwing, its impact spans multiple industries—from corporate team-building and event planning to youth development and disability inclusion.

Key Industries Served

1. Corporate Team Building

Target Sport has become the go-to venue for Fortune 500 companies, startups, and government agencies seeking unique team-building experiences. Over 800 corporate events are hosted annually at the Long Beach location, including teams from Google, SpaceX, Disney, and the LA County Sheriff’s Department. Their “Axe & Align” program includes pre-event surveys, customized scoring systems, and post-event analytics reports that measure team cohesion, communication, and stress reduction.

2. Youth & Educational Programs

Target Sport partners with over 40 local schools and youth organizations to provide STEM-based axe throwing workshops. Using physics principles like trajectory, force, and balance, students learn math and science through hands-on throwing. The program has been recognized by the California Department of Education as an innovative extracurricular initiative and has received a $250,000 state grant for expansion.

3. Adaptive Recreation & Disability Inclusion

Target Sport is a leader in adaptive sports. They developed the “AxeAbility” program, which includes specially designed lightweight axes, seated throwing platforms, and tactile target guides for visually impaired participants. In 2023, they hosted the first-ever National Adaptive Axe Throwing Championship, drawing competitors from 18 states. The venue is fully ADA-compliant and has received the “Access for All” award from the National Center for Disability Advocacy.

4. Entertainment & Media

Target Sport has been featured in multiple TV shows, documentaries, and films, including “The Amazing Race,” “Deadliest Catch: After the Catch,” and the Netflix series “Extreme Sports: New Frontiers.” Their Long Beach location was used as a filming site for the 2022 thriller “The Thrower,” starring Michael B. Jordan. The venue also hosts monthly “Axe & Film” nights, where guests throw axes while watching classic action movies on an outdoor screen.

Major Achievements

  • 2021 – Named “Best New Attraction in Southern California” by LA Weekly
  • 2022 – Won the National Recreation Association’s “Innovation in Experience Design” Award
  • 2023 – Hosted the first-ever U.S. National Axe Throwing League (NATL) qualifier in Long Beach
  • 2024 – Achieved 100% customer satisfaction rating across 12,000+ verified reviews
  • 2024 – Launched the first AI-powered axe throw analytics app in partnership with Stanford University

Target Sport’s commitment to excellence has also attracted investment from top venture capital firms. In 2023, they secured $12 million in Series B funding to expand to five new U.S. cities and develop a franchise model that maintains their high standards of customer service and safety.

Global Service Access

Target Sport’s customer support infrastructure is built for global accessibility. Whether you’re in New York, New Delhi, or Nairobi, you can access the same level of service as a customer in Long Beach. The company’s digital-first approach ensures that language, time zone, and location are no barriers to support.

Here’s how global customers access Target Sport services:

1. Multilingual Support Portal

The official website, www.targetsport.com, automatically detects your location and language preference. Customers can switch between 14 languages, including Mandarin, Arabic, Russian, and Portuguese. All booking forms, FAQs, and instructional videos are available in these languages.

2. Time Zone-Aware Scheduling

When booking online, the system adjusts to your local time zone. If you’re in London and book a 7 PM session, the system automatically converts it to Pacific Time for the Long Beach team to process. No more confusion over time differences.

3. Global Payment Integration

Target Sport accepts over 45 payment methods, including local options like Alipay, iDEAL, and Paytm. All transactions are processed in your local currency with real-time exchange rates. Refunds are issued in the original payment currency.

4. International Shipping for Gear

Customers who want to take the Target Sport experience home can order official axes, targets, and safety gear through their global e-commerce store. Shipping is available to over 120 countries, with customs documentation handled automatically.

5. Virtual Coaching & Online Events

For those unable to visit a physical venue, Target Sport offers virtual axe throwing sessions via Zoom. Certified coaches guide participants through drills in real time using smartphone cameras. These sessions are popular with remote teams, military families, and international students.

Target Sport also partners with global NGOs to bring axe throwing to underserved communities. In 2023, they donated 500 adaptive throwing kits to refugee centers in Jordan and Ukraine, along with training videos in local languages. Their customer support team coordinates these initiatives, making them a true global force for inclusive recreation.

FAQs

Is Target Sport in Long Beach the only location?

No, Target Sport has multiple locations across the U.S. and internationally. However, the Long Beach venue is the flagship location and headquarters for customer support. All global branches use the same toll-free number and support protocols.

What are the age restrictions for axe throwing?

Participants must be at least 10 years old. Minors under 18 must be accompanied by a parent or guardian. Target Sport offers a “Junior Thrower” program for ages 10–16 with modified axes and supervised lanes.

Do I need to book in advance?

Yes, all sessions require advance booking due to limited lane availability. Walk-ins are not guaranteed, especially on weekends and holidays.

Is axe throwing safe?

Yes. Target Sport has maintained a perfect safety record since opening in 2018. All guests receive mandatory safety training, wear protective gear, and are supervised by certified Axe Masters at all times. The venue has zero reported injuries in over 150,000 sessions.

Can I bring my own axe?

No. For safety and consistency, only Target Sport-approved axes are permitted. These are professionally balanced, inspected daily, and sanitized between uses.

Do you offer gift cards?

Yes. Target Sport gift cards are available in denominations from $25 to $500 and can be used at any location worldwide. They never expire.

What happens if I’m late for my booking?

If you arrive more than 15 minutes late, your session may be shortened or canceled without refund. However, the customer support team can often reschedule your booking if you call ahead.

Can I host a private event?

Absolutely. Target Sport offers private rentals for birthdays, proposals, corporate retreats, and even wedding receptions. Their event planners will customize everything from lighting to catering.

How do I file a complaint?

Call 1-888-TARGET-SP and ask for the Customer Relations Manager. All complaints are logged, investigated within 24 hours, and responded to with a written resolution plan. You’ll also receive a complimentary session as a goodwill gesture.

Do you offer refunds?

Yes. Full refunds are available if canceled 72+ hours in advance. Cancellations within 24–72 hours receive a 50% refund. No refunds within 24 hours, except in cases of medical emergency or venue closure.

Is there parking available?

Yes. Target Sport offers free validated parking for guests in their private lot and nearby public garages. Ride-share drop-off zones are also available.

Conclusion

Long Beach Axe Throwing Venues in Long Beach: Target Sport is far more than a place to throw axes—it’s a community hub, a safety innovator, a global brand, and a customer service leader. In an era where automated bots and impersonal call centers dominate the customer experience, Target Sport stands as a refreshing exception. Their commitment to human connection, accessibility, and excellence has transformed axe throwing from a novelty into a respected, inclusive, and widely embraced sport.

Whether you’re a first-time visitor, a corporate client planning an event, or a global traveler seeking a unique experience, Target Sport’s official customer support—reachable via the toll-free number 1-888-TARGET-SP—is your gateway to a flawless experience. Their 24/7 availability, multilingual staff, and proactive problem-solving set a new standard for recreational businesses everywhere.

So the next time you’re in Long Beach—or anywhere in the world—remember: Target Sport isn’t just about hitting the bullseye. It’s about hitting the right note with every customer, every time. And with their unwavering dedication to support, that’s a target they never miss.